Last Updated: September 16, 2026
New Perspectives, Inc., together with Reach Adult Development, Inc. and Adult Vocational Service, Inc. ("AVS"), collectively referred to herein as "Company," "We," "Us," or "Our," recognizes the importance of protecting the privacy, confidentiality, integrity, and security of Personal Information entrusted to us.
This Privacy Policy describes how Personal Information may be collected, obtained, stored, processed, used, disclosed, retained, and protected through the use of the ThrivePortal Parent and ThrivePortal Employee mobile applications (collectively, the "Apps"), related websites, and associated services.
The Apps are designed to facilitate communication, documentation, scheduling, reporting, progress monitoring, and program administration for adult day programs serving individuals with intellectual and developmental disabilities ("IDD").
By downloading, installing, registering for, accessing, or otherwise using the Apps, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1.1. This Privacy Policy governs the collection, use, disclosure, storage, and protection of Personal Information obtained through the Apps.
1.2. The Apps are intended for authorized users, including:
1.3. The Apps support services provided by:
1.4. Our programs serve adults with intellectual and developmental disabilities and focus on:
1.5. We may utilize trusted service providers to support:
Such service providers are required to maintain appropriate confidentiality and security safeguards.
2.1. "App" means ThrivePortal Parent and ThrivePortal Employee mobile applications.
2.2. "Personal Information" means any information that identifies, relates to, describes, references, or may reasonably be linked to an individual.
2.3. "Participant" means an individual receiving services through New Perspectives, Reach Adult Development, or AVS.
2.4. "User" means any authorized individual accessing or using the Apps.
2.5. "Service Provider" means a third-party vendor providing services on behalf of the Company.
Authorized users may access information including:
The Apps may automatically collect:
We may process Personal Information for purposes including:
5.1. We do not sell Personal Information.
5.2. Information may be disclosed only to:
5.3. Any disclosure is limited to information necessary for the intended purpose.
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information, including:
Although we strive to protect Personal Information, no method of transmission or storage can be guaranteed to be completely secure.
We retain Personal Information only for as long as necessary to:
When no longer required, information is securely deleted, anonymized, or archived according to applicable requirements.
Subject to applicable law, users may have the right to:
Requests may be submitted using the contact information provided below.
California residents may have additional rights under applicable California privacy laws. We do not sell Personal Information.
California residents may request information regarding:
The Apps are intended for use by adults, including parents, guardians, Program Instructor, employees, and authorized representatives. The Apps are not intended for direct use by children under thirteen (13) years of age. We do not knowingly collect Personal Information directly from children through the Apps.
The Apps may utilize third-party providers for:
Such providers are contractually obligated to maintain appropriate safeguards for Personal Information.
We reserve the right to modify this Privacy Policy at any time. Updated versions will be published with a revised "Last Updated" date. Continued use of the Apps following publication constitutes acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
New Perspectives, Inc.
Email: privacy@newperspectivesinc.org
Website: https://www.newperspectivesinc.org